SuperLenny Review 2017 – Read our Bookmaker Rating in 5 Mins
SuperLenny is a fairly new player on the scene (2014), but it’s already making a mark in the crowded competition for best online bookmakers. The SuperLenny brand is distinctive, with a deer in a suit and a slogan to match: “Deer to Be Different.” SuperLenny is operated by Betit Operations, which is regulated by the Malta Gaming Authority (MGA). SuperLenny, as well as all other Betit Operations, is actively licensed by the Gambling Commission in the United Kingdom.
Is SuperLenny safe? It’s clear that the site takes plenty of precautions to ensure that your data and financial information is properly protected. The site is SSL encrypted and powered by NetEnt. SuperLenny also boasts games from a vast plethora of the best gaming developers in the industry and collaborates with GamCare, a UK organisation that helps to promote responsible gambling among consumers.
The result of the OpenOdds SuperLenny review
Like many European sportsbooks, operating out of Malta gives SuperLenny an advantage in that winnings are tax-free, so more money goes into the consumer's pocket. You’ll be able to bet on more sports than you can even imagine; even on lacrosse! Have you seen lacrosse available on sportsbooks? We surely hadn’t.
SuperLenny offers a fantastic user experience with an eye-catching design, easy-to-use platform across PC and mobile, and an overall aura of sophistication. You’ll be able to access everything you’re betting from an easy panel so you can be on top of the action. SuperLenny’s status is also rising, with a very sizeable increase in traffic.
There are many benefits to the site, which we will dive into in greater detail later on this SuperLenny review but there are some major caveats regarding the SuperLenny Deposit & Withdrawal policy that you’ll have to keep in mind, especially with fees you may be charged depending on deposits and that you can only make withdrawal requests on the website (so requests via mobile or phone are not allowed). Overall, our SuperLenny review concludes that you’ll have a smashing time on SuperLenny and it’s definitely worth a go.
SuperLenny Experiences: A fantastic user experience
- SuperLenny has an aesthetically beautiful and easy-to-use interface
- The casino offerings are incredibly tempting for punters looking to expand their horizons, with a 100% bonus.
- Bets are processed quickly, helping you get your winnings faster.
- A supercharged mobile product gives you a uniform experience anywhere and anytime you get on.
- The SuperLenny affiliate program gives you a chance to earn commission.
SuperLenny reviews: OpenOdds' detailed operator review and rating report
While we’ve given you our general opinion of SuperLenny, we at OpenOdds know that it’s fundamental to give you the full picture of every aspect. This way, you’ll understand how we arrived to our OpenOdds SuperLenny rating. Now, let’s dive in, shall we?
In this part of the SuperLenny Sportsbook Review, and in every OpenOdds review, we consider the ten categories below:
- Betting odds
- Customer service
- Sports covered
- In-play product
- Payment methods
- Other products
- Betting limits
1.) Bonus: A generous offer but NOT available for British players
SuperLenny offers a 50% welcome bonus for new users; however, UK residents are not able to take advantage of the welcome bonus. Only residents of Australia, Canada, Malta, Australia, and Switzerland are allowed to take advantage of the SuperLenny bonus. In spite of that, here are the basic details of the welcome bonus. After you sign up and make at least a €10 deposit, that deposit will be matched at 50% of the value up to a maximum of €50. Once you activate the bonus, the bonus and deposit need to be wagered at least 6 times at odds of 1.6 or higher and be done within 30 days. Otherwise, any money leftover will be forfeited. We’ll give you a full run-down of the sports betting bonus in our bonus SuperLenny review, but until then, we’ll leave you with one other big part of the Terms and Conditions: horse racing bets are not eligible for use for the sportsbook bonus.
2.) Betting odds: Plenty of lines on offer
SuperLenny gives all consumers the option of viewing odds in fractional, decimal, and American systems to make sure that your betting strategies best align with the maths you choose to do. The range of lines and sports ensures that there are plenty value bets to be found across its range of markets. Just know that since European odds are used to calculate your winnings, there may be round-off errors when you convert to British odds. The minimum odds on sports bets is 1.5 (3/2). While there are sites that may have better odds, the plentiful range of special offers, coupled with the range of sports, keeps consumers going back to SuperLenny. Lenny can be be a nice chap to do business with. It might be worth your while checking some betting odds comparisons too.
3.) Customer service: Not 24/7 but plenty of options for you to get in touch
Some bookies have 24/7 customer service available but SuperLenny isn’t one of them. If you find yourself with any doubts while playing, you can get in touch with them every day from 9:00 to 23:00 GMT (between 10:00 to 0:00 CET). SuperLenny’s live chat feature is available on any window with a link that says “LIVE HELP” right above the time. Besides the live chat option, you can ring them at +44 8008085264, or you can shoot them an email at firstname.lastname@example.org. With three different ways to get in touch, the team will be sure to solve any of your problems and really ensure that the legendary experience extends to the customer service.
4.) User-friendliness: A UX design that’s easy and can’t be beat
When you log onto SuperLenny, it’s clear that they have a smashing team of UX designers who have really taken the customer experience into account. It takes little to no effort to see that they want you to go straight to the sportsbook or casino options from tabs on the home page. They also make it easy for you to log in or sign up, and always have the window for their chat line available for use. The design is also sleek, giving an aura of sophistication to potential punters. It doesn’t feel like you’ve walked into a dodgy retail bookmaker; it’s more as if you’ve entered one of the many casinos James Bond stepped into in a tuxedo. The mobile product feels identical to the PC experience, ensuring continuity across all channels, in spite of there not being a mobile app to download separately. On the sportsbook, you can personalise your bet slip with your preferences and time zone so you have easy access to quick links to add events your slip or to just monitor what is about to be settled.
5.) Sports covered: A handsome variety for the handsome punter
The range of sports is truly outstanding. You have your usual sports, from football, tennis, American football, horse racing, golf, motor racing, rugby league and rugby union to volleyball, surfing, ski jumping, biathlon, fighting, cycling, snooker, handball, floorball, chess, cross-country skiing, Australian football, darts, Gaelic football, futsal, and pesapallo. You can find special events to place bets on, such as who will win the latest series of Strictly Come Dancing – if that just happens to be your cup of tea. And yes, sometimes you can even bet on lacrosse when it comes up.
SuperLenny is looking good when compared to OpenOdd's Best UK Sports Betting Sites in 2016.
6.) In-play product: Good selection but no live streaming
For punters who fancy live betting, rest assured that SuperLenny has a good schedule of events to suit your needs. However, you won’t be able to stream events live from the same page. You will, however, be able to see a general layout of the match-ups along with the present odds. This means that you need to find another way to watch the match while simultaneously paying attention to the odds and wagering on the best price. If you like live betting all in the right place, this may be one of the major downsides for SuperLenny.
7.) Payment methods: Plenty to suit your taste and ensure account safety
SuperLenny deposit & withdrawal options are plentiful. You can deposit via debit or credit card (Visa or MasterCard), Neteller, Skrill, Paysafe card, or by a good old-fashioned bank transfer. All of your deposits will show up instantly if they are done by cards or online bank transfers; should you go the old school way, there will a delay of 3 or 4 business days. As for withdrawals, those to credit/debit cards and bank transfers will take 3 or 4 business days while you’ll get your withdrawals instantly to any e-wallets. You may have to pay extra charges to process deposits and withdrawals depending on the financial institution you end up using for your payment method. They may also ask for extra verification if you wish to withdraw more than €2,000 from your account. Also know that there may be times the bookmaker may withhold some money or bonuses that you haven’t been using after a certain amount of time. As always, we always recommend you read the full Terms and Conditions so you’ve got it all crystal clear.
8.) Other products: Live casino but no bingo or poker
We mentioned SuperLenny’s BUX program before that gives punters the opportunity earn free spins in the casino product. The casino offering is definitely one that has games from some of the best software providers around, including the prestigious NetEnt. If you want to branch out into the casino world this will surely be an advantage when signing up for SuperLenny. They also have a really generous casino bonus which, unlike the sportsbook welcome bonus, is available to UK residents. They’re offering a bonus of up to €300 and 150 free spins. However, a main improvement that SuperLenny could make to its casino would be to add bingo or poker both normal and live. This would help them to measure up to the industry veterans.
9.) Security: They’ve got you covered with the best SSL certificate out there
Is SuperLenny safe? Well, this bookmaker has SSL encryption from Digicert, a company that some of the world’s biggest companies count on, including Facebook, PayPal, IBM, and HSBC as clients. The SSL certificates from Digicert have 2048 bits and ensure strong encryption and authentication. Given the calibre of Digicert’s clients, you’re sure to be putting your sensitive personal details into great hands. Moreover, SuperLenny reviews security protocol on a regular basis in order to guarantee users a safe and secure online gambling experience.
10.) Betting limits: No betting limits but maximum winnings and plenty of tools to control yourself
We know that everybody has a different opinion about how much they’re willing to wager on every event. SuperLenny’s minimum bet amount is £0.10. While there is no maximum bet automatically placed on your account, your winnings are capped: you can win a maximum of £20,000 on any given bet, while your winnings per week are capped at £100,000. Of course, for certain sports further restrictions may apply. If you find your habits spiralling out of control, you can set your own deposit limits or restrict your access to SuperLenny. This is pretty standard for the industry, so you can be sure that its cooperation with GamCare ensures your ability to gamble responsibly.
Conclusion: The final verdict on SuperLenny
If you’re looking for a site that’s easy to use, and makes you feel good about “deering” to be different, then you should definitely add SuperLenny to your list. With its top-quality encryption for added security, souped-up sportsbook that gives you all the freedom in the world to find great values and prices to build on your winnings, and a lot of wiggle room to try out the casino, you’ll find it a pleasure to do business with this bookie. SuperLenny, with its well-crafted brand and its commitment to providing a consistently smashing user experience from desktop and mobile, provides you a lot of incentive to give it a try. However, keep in mind that unless if you are playing from one of the countries that’s eligible for the welcome bonus, you won’t be able to take advantage of the sportsbook sign-up bonus.
SuperLenny Rating: Opinions & Experiences of actual users
You’ve read our take, but we’re sure that there’s something you’d like to share. All opinions are welcome on OpenOdds and we want to hear from YOU! The SuperLenny sportsbook review and SuperLenny rating will change constantly, so your opinion counts. Leave your comments below or send us a message. We’d love for you to share!