Bet-at-home Review – Read our Bookmaker Rating in 5 Mins
Last updated & tested: 2019-11-21
Bet-at-home was established in Austria in 1999, by entrepreneurs Jochen Dickinger and Franz Ömer. With a Europe-wide focus, the company now boasts a total of around 4.6 million customers.
Bet-at-home offers a comprehensive range of betting services, with the emphasis very much on sports betting, though some online casino games are also available at the Bet-at-home website. Licensed by the UK Gambling Commission, the company has offices in Germany, Austria, Malta and Gibraltar.
The Results of the OpenOdds Bet-at-home Review
This sports betting review has found that Bet-at-home offers punters all-round good value. The website is well-designed and simple to use. In addition to this, it is easy to contact customer services, and there is a good range of payment methods on offer. Markets are plentiful and available in a massive range of sports and other areas, such as politics and science.
Is Bet-at-home safe? The security in place indicates that it is. Although there is no mobile betting app available for fans of betting apps, a useful app detailing where sports events are taking place is on offer to customers. A mobile version of the site is also available for British customers. In terms of the best free bets offers available, Bet-at-home provides no promotional boosts or bonuses, but the all-round quality of service more than compensates for this.
This bookmaker is highly recommended by this sports betting review, with its live and in-play markets a particular strength. The range of sports covered is another area of real quality, and punters are well served at Bet-at-home in a wide range of ways.
Experiences with bet-at-home: An All-Round Excellent Operator
- The website loads quickly, is very straightforward to use and easy on the eye.
- Excellent live and in-play betting options on offer in a great range of sports.
- Good range of payment methods available to all customers.
- Simple to access and comprehensive customer service options.
Bet-at-home: OpenOdds 10 Review Categories Comprehensive Rating Report Concerning This Top Bookmaker
All bookmakers thoroughly tested by the OpenOdds team, must prove themselves in the following 10 review categories, even Bet-at-home!
01.Bonuses:No Bonuses Available at Bet-at-home
There is no Bet-at-home bonus available for new customers, or, indeed, for any sports betting customers at Bet-at-home. The only current bonus available for anyone at the site is a welcome bonus for the online casino section of the site. This is somewhat disappointing, and the Bet-at-home rating in this regard cannot be very high.
Many bookmakers will entice new customers to them with sports betting bonuses, often consisting of free bets, or a matched deposit. The fact that Bet-at-home does not offer this type of bonus might suggest that there are other features at the site which can be considered as a bonus, such as the type of extra betting and sports information provided by other companies in their blog or news pages. Sadly, this is not the case, however. Bet-at-home relies purely on the strength of its products to attract and retain customers.
02.Customer Service: Is Important to Bet-at-Home
Bet-at-home clearly values offering good customer service to its punters. This is clear from the prominent place that the contact tab occupies on the website’s home page. Clicking on that tab brings up a contact form, where customers can state the nature of their query, and leave contact details. Then Bet-at-home reviews the queries, and contacts the customer.
There are three different sections in which customers can leave a message, depending on the nature of their query. Customers can ask a question, report a technical issue, or leave praise or criticism as feedback. Within these broad brackets, there is a range of more specific issues which can be designated as the topic of the customer’s message. A frequently asked questions tab also makes it simple for customers to find additional information, without having to leave a message.
Additional contact details are also provided, with a Maltese phone number and postal address available for customers who do not want to use email to contact the company. Customers can also use social media channels such as Twitter to contact the company. Overall, the Bet-at-home rating when it comes to customer service is very high.
03.Sports Covered:Great Range
Finding all the sports on which markets are offered by this bookie is an easy process. As stated above, they are all listed on the left side of the site’s sports betting home page. Obviously, football is a big attraction for many punters, and there is a great range of markets available on the game, from the Champions League right down to English and German non-league football.
Esports fans are also well-served at Bet-at-home, with several games, such as Dota 2 and League of Legends being given their own tabs on the home page. Rugby league and rugby union are both under the same ‘rugby’ tab, at least at first, which might be somewhat confusing to diehard fans of either sport, but there is a good range of markets on offer for punters in both codes of rugby too.
Winter sports are well covered too, and sports such as snooker, chess and badminton also have markets available. An intriguing tab is the ‘society’ tab, which reveals markets on items such as BBC Sports Personality of the Year, and also the chances of a successful manned mission to Mars. Punters can also bet on the recipient of the Nobel Peace Prize, a sign of just how varied the markets are at Bet-at-home.
In conclusion, this is another part of the Bet-at-home sportsbook review where the bookie scores highly.
04.Payment Methods:Do the Job
This Bet-at-home sportsbook review discovered that there is an adequate range of payment methods available at the site, with options to suit almost everyone. A convenient feature of the website is that payment methods are displayed prominently on the home page. Some of Bet-at-home’s competitors tend to hide their available payment methods away at the bottom of the screen or in the terms and conditions section of their websites.
The methods available for Bet-at-home deposit & withdrawal include Visa, Mastercard and Diners Club credit and debit cards. Transactions are processed instantly using these methods, but there is a 2% service fee applied. The minimum transaction for each method is £10.
There is the same minimum transaction in place for the electronic methods available on the site, which include Skrill, Neteller and Paysafecard. Skrill One-Tap and Online Direct Deposit by Skrill are also available. Customers can also use bank transfer, though transactions using this method take one to three days, rather than being processed instantly, as is the case for every other method.
05.Security:Offers Good Customer Protection
Bet-at-home states that they use a secure SSL connection to transmit anything which requires customer data. This SSL is based on 128-bit RSA encryption technology. SSL (secure socket layer) technology is an encrypted network connection between a server and a browser. Popular browsers such as Mozilla Firefox, Google Chrome and Microsoft’s Internet Explorer all support the SSL connection.
Is Bet-at-home safe? The security systems in place would certainly indicate that it is. There is also additional security present in that the payment methods available also offer their own security systems as an additional layer of safety.
06.Betting Odds:Offer Good Value
Odds at the site are presented in the decimal format, favoured by continental European bookmakers. While British punters are perhaps more familiar with odds being presented in a fractional format, the decimal format does make it simpler to calculate potential winnings, especially for newcomers to betting. Any punters making a betting odds comparison with other companies will find essentially the same odds at Bet-at-home as at any other bookmaker in the sports betting sector.
Customers can find odds offered on a good range of sports, with odds available on some of the more obscure European sports, such as Pesapallo. Given Bet-at-home’s Austrian origins, this is not surprising. Customers can also find odds on political events at this bookmaker, a topic which can bring lucrative returns for those with knowledge and insight.
07.Friendliness Good Website
The Bet-at-home website is a no-frills effort, which loads quickly and is simple to use. Finding the markets a customer needs is an intuitive and straightforward process, with all sports listed at the left hand side of the page. This sports betting review would certainly award high marks to Bet-at-home in this regard.
Information is readily available on site, as soon as a punter accesses the home page. Payment methods are displayed prominently, and links to the site’s social media channels are also easy to see. A news section in the centre of the home page gives customers information about forthcoming sporting events and associated bets, as well as promoting the site’s casino games. It is easy to find the live betting page too.
The site’s colour scheme is a pleasant blue and grey, with some green. The pale tones are easy on the eye, and not garish or distracting. Graphics are kept to a minimum, keeping loading times low. Overall, the site offers excellent design and usability.
08.In-play Product:Is Varied and Excellent
The live and in-play offerings are another part of Bet-at-home’s offering where this bookmaker deserves a high rating. Live markets can be simply access from the sports betting home page, and there is a massive amount of choice on offer for punters, in a good range of sports. Once a customer clicks on the live betting tab on the home page, they are presented with a full menu of options.
This sports betting review discovered that as well as masses of markets for tennis and football, live and in-play bets were also available on darts, both codes of rugby, handball, volleyball, basketball and table tennis, as well as baseball and ice hockey. Esports fans who like to bet on League of Legends also had their own section of in-play markets.
The range of markets on offer for in-play betting is also extended by Bet-at-home offering combi and multi live bets, the details of which can be discovered by clicking on designated tabs on the live betting page of the website. Overall, the live betting offerings from this bookmaker are outstanding, and offer much more depth and variety than the equivalents on offer from their rivals.
09.Other Products:Range Could be Bigger
There is a Bet-at-home app available for Android and IOS devices, known as Sports Maps. This gives the location of upcoming sporting events across the world. It also provides details of the latest betting odds which are available for these events. For fans of betting on the go, a mobile version of the site is available, but it would appear that no mobile betting app is available for UK customers as things stand.
Additionally, the site offers casino games and betting on virtual sports, as well as its range of sports betting options. These products can be accessed via the clearly displayed tabs at the top of the site’s home page. The quality of these products falls beyond the brief of this Bet-at-home sportsbook review, but it is a simple process to access them.
10.Betting Limits:Good for all players
The minimum stake for a sports bet at Bet-at-home is £1 for British punters. The maximum stake available depends on the sporting event on which a customer is betting. If a punter wants to place a particularly large bet, then they should contact the customer service team at Bet-at-home in order to establish what the precise terms and conditions are for the event on which they are wagering money.
Our Verdict of bet-at-home:Strong betting company
It must be said that Bet-at-home is one of the best online bookmakers out there. There is an excellent range of available markets, including plenty of in-play options, and the site is simple and straightforward to use. Customer service and site security is good, and there is a good choice of payment methods available. Overall, Bet-at-home is an excellent choice of bookmaker, if you are looking to test your sports betting strategies.
Bet-at-home: Opinions & Experiences of Actual Users
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