Genesis Casino Review – Read our Casino Rating in 5 Mins
Last updated & tested: 2019-10-19
Genesis Casino is one of the newer casino sites, only having been in operation from 2018. They’re promising a vast galaxy of games and claim that if the universe was a game of luck, Genesis casino is the starting point – because this is one really good looking casino site with a space inspired theme. If the thought of a brand new casino operation worries you at all, there’s no need with Genesis Casino.
The site might be a new star in the constellation of casino sites, but the parent company, Genesis Global Casinos Limited, has a history of delivering good, safe, trustworthy casino sites, including the existing brands Spinit, Casino Cruise, Vegashero and Sloty. Genesis Casinos operates under gaming licences from both the UK Gambling Commission and the Malta Gaming Authority, meaning you can feel reassured as to the safety, trustworthiness, and integrity of the site.
Here in our Genesis casino review, we’ll be looking at all aspects of this out of this world casino site giving our Genesis ratings in 10 different categories
The result of the OpenOdds Genesis Casino review
The Genesis casino review looks at this new casino operator in 10 different categories, and we found it’s a really good looking, good playing site. It gets all the basics right, with good customer service, payment methods, and security. It offers a staggering range of games, and is particularly strong on its live casino. So, if you want to find out more, read on for the category reviews!
Experiences with Genesis Casino: Huge range of all the casino games you could want!
- Space themed design of site looks great and functionality is good!
- 100% welcome deposit bonus worth up to £100 + 300 free spins!
- Excellent range of games available for slots and table games.
- Extensive and welcoming live casino options with multiple variations of popular games.
- Very good customer service options with email, telephone and live chat, all answered quickly.
Genesis Casino: OpenOdds 10 Review Categories Comprehensive Rating Report Concerning This Top Bookmaker
All bookmakers thoroughly tested by the OpenOdds team, must prove themselves in the following 10 review categories, even Genesis Casino!
01.Bonuses:Welcome Offer of 100% deposit bonus worth up to £100 + 300 free spins on Starburst!
The welcome bonus at Genesis has changed recently. Initially they were offering a four-stage rocket of a welcome bonus package with up to £1000 in bonus funds across your first four deposits, although with diminishing returns for each deposit. Frankly, the package now is just as good, taking away the three reload bonuses you probably wouldn’t have used and leaving you with just the simple 100% first deposit bonus, matching your initial deposit up to £100 maximum and giving you 300 free spins at the great Starburst slots into the bargain.
As you’d expect, there are wagering conditions attached to this generous offer, with Genesis only making it open to new players who deposit a minimum first deposit of £10. You must wager the bonus funds 40x in 14 days before being allowed to withdraw any winnings from bonus funds – this means a bonus package of £20 would need you to bet £800 before you were eligible to withdraw any of those lovely winnings.
The free spins part of the welcome bonus are awarded as 10 daily 30 free spins on Starburst, with your first free spins awarded the day after you make your first deposit, with the free spins awarded daily at noon GMT. The free spins are valid for just 72 hours from activation. If you are lucky enough to win big on Starburst, your winnings at Genesis casino slots are limited to £100. And, as is standard now, players wanting to deposit using the e-wallets Neteller or Skrill are out of luck as they’re not eligible for the Genesis welcome bonus.
Other bonuses and promotions available at Genesis casino include their ‘Weekly Bonus Mission’, giving you a 25% deposit bonus up to £100 every Friday based on the deposit of £50+, total from at least two deposits, made by you Mon-Thurs. Then there’s ‘Lightspeed Monday’, a free spins promotion giving you free spins on different games every Monday, provided you’ve deposited and wagered £10+ from Thurs-Sun. In addition, you’ll have the chance to win cruises, £10k worth of travel and much more, as Genesis switches up their promotions regularly. T&C apply, 18+.
02.Customer Service:Great customer service at Genesis Casino but not a 24/7 service!
For the Genesis casino review of customer service, we want four simple things to give top Genesis ratings; the full range of email, telephone, and live chat support, available 24/7, totally free to use, and speedy response times. With Genesis, if you’re in the UK, it’s 3 out of 4.
For a start, we like that the help section is always available on the site, accessible from the ? icon at top right, bringing up a menu of FAQ, contact us, and chat. A simple thing, but something some more well known sites still manage to get wrong! For support, Genesis offers email, telephone and live chat options, and the telephone number for UK residents is a freephone 0800 number. When we tested their service, we found that response time was great, with a wait of sub 30 seconds for live chat, less than a minute by phone, and approximately 2 hours or less for email. All of that is absolutely spot on, but sadly, Genesis ratings for customer service can’t be full marks as the service is only open 0:800 – 23:59 GMT. So, if you like to play late, you’re out of luck if you run into trouble! As for their FAQ section, it’s pretty comprehensive, with a good search facility and enough information to cover most questions, particularly useful for new players.
03.Games Covered:Games – The final frontier! Genesis has enough slots, table games & live casino games to fill a black hole!
There’s certainly no shortage of games here at Genesis, with our Genesis casino review impressed with practically a universe of games available! Well, more than 500 Genesis online slots anyway, still pretty great! But fans of table games don’t miss out, either, with a decent selection of both video tables and live casino tables on offer, with all the variations of all the classic games. So, whether you fancy chancing your hand in Blackjack, putting on your best poker face for a game of Texas Hold ‘Em, putting your chips down on green for that great roulette zero payout, or perhaps taking in a small game of Baccarat, Dream Catcher, or Dragon Tiger, Genesis casino could be a good place to pick. They even allow you to go for that big Keno payout when the urge takes you! We’re pleased to say that we can’t fault them for their sheer choice of games, which is why the Genesis ratings in this category are high.
04.Payment Methods:Genesis covers you from take-off to landing in the world of payment methods!
Our Genesis casino review shows that this is a casino site with an excellent range of payment methods available for all players. They offer Visa, Visa Electron, MasterCard, Maestro credit/debit. Skrill, Neteller, ecoPayz e-wallets are offered, although there’s no option to use PayPal, one of the most popular e-wallets. You can also use Boku mobile payments, the entropay prepaid virtual card, prepaid paysafecard, and bank transfers. Minimum deposits and withdrawal are £10 for all payment methods, deposit times are instant, whilst withdrawal times are variable, with some e-wallet methods promising instant withdrawal and debit/credit methods ranging from 1-3 working days. The best news about Genesis and their payment terms is that they charge absolutely no fees for deposits or withdrawals (although be warned – if you’re using a credit card, the credit card provider may charge you fees for any gambling activity). Maximum deposits are variable, but the maximum withdrawal is £1,900 for all methods.
05.Security:Genesis Casino – fully regulated, licensed and secure – just as any good site should be!
Before how good the games are, before how easy it is to use the casino site, before thinking about payment methods or customer service, any casino site must first prove itself to be completely trustworthy and secure. And as part of the Genesis casino review, we took a look at the security, licensing and regulations in place at Genesis and found that they were everything you’d expect from a good betting site.
Genesis casino is licensed and regulated by Maltese, Curacao, and British bodies; the Malta Gaming Auithority (MGA), Government of Curacao, and the United Kingdom Gambling Commission (UKGC), all of whom are trusted licensing and regulatory bodies who strictly enforce the rules and make sure casino and betting sites, including Genesis. In terms of security, when you’re looking to play Genesis casino slots or table games, you will see that all pages on the site, and mobile app, are https protected, with an SSL connection and appropriate encryption throughout. So, don’t worry spaceboy, your personal and financial details are definitely safe and secure!
06.VIP Scheme:Fly into VIP space the Genesis way!
Genesis casino offers its own dedicated VIP scheme for those looking to become high rollers, whether that’s down to big spending on the table games in the hopes of getting that sweet roulette zero payout, or maybe you’re looking to spend big on the Genesis casino slots, or even if you’re looking for that huge keno payout! As with most VIP schemes, Genesis is pretty secretive about entry requirements, and it’s definitely an invite only thing, offering many enhanced benefits, including; dedicated account manager, exclusive VIP bonuses, exclusive VIP events, a monthly prize draw just for VIP members, personalised birthday presents, holiday packages, and even great deals on Vegas flights!
07.User-friendliness:Great looking space theme fronts a perfectly simple to use design – great for user-friendliness.
Some casino sites look great and play terribly, with poor designs hidden behind a flash skin that makes playing their sites a frustrating thing. But, with Genesis casino it’s great to be able to say that they offer not just a great look, all based on that fun space theme, but also have a great userbility, meaning finding your way around the site is simple, easy and intuitive. When it comes to the mobile apps offered by Genesis, things are a little more complicated, as they’re not offered on the main app stores. You have to do a little searching to find them, but once you do, you’ll find they’re just as well designed as the main site.
08.Live Casino Product:Genesis casino offers a planet sized live casino with all the best games!
Genesis casino’s live casino games are easy to find, but given that there are 70 different live casino games in the live casino, it might take you some time to decide which one you really want to play! There’s a huge choice in Genesis live casino, with all the popular table games, Blackjack, Roulette, baccarat, and Poker all offered with many different variations, plus games such as Dragon Tiger, Football Studio, and Dream Catcher. If you’re looking for a good live casino experience, with top of the range video feeds to the live dealers for a more immersive experience, Genesis definitely offers that.
09.Other Products:Genesis is a casino only site with limited extras.
Genesis is a casino site, pure and simple, so we’re not really expected to find that much in extra products here. What they’re setting out to do is provide a great casino site with slots, table games, and live casino games, and they definitely do that. However, they do offer a few extras including games of keno, super wheel, triple chance hi-lo, and instant win scratch cards. But, when it comes to Genesis, they’re mostly about the casino games, and we’ve got no problem with that!
10.Betting Limits:The huge range of games offered means a great range of betting limits!
Unlike playing on the sports betting sites where it’s easy to find the minimum and maximum bets allowed for various sports, at casino betting sites the betting limits are all game dependant. Which can sometimes cause a problem, as you often need to open up individual games, one by one, to discover what the min and max betting limits are. And, unfortunately, Genesis doesn’t do anything to help you here. We’ve seen some very nice sites recently that show min & max limits in the game thumbnail or as a pop up when you float the cursor over them. It would have been good to see it with Genesis. However, we’ve looked so you don’t have to, and you’ll be pleased to hear there are slots from £0.10 bets!
Our Verdict of Genesis Casino:Our Verdict of Genesis Casino
Whenever you hear about a new casino like Genesis, it can be a little daunting – what are they like, can you trust them, that sort of thing! But take it from us, we think Genesis casino is a great place for all of your casino betting. They have all the basics sorted, from the essential security, which is good and secure, through to an excellent site design that looks great, but more importantly, is simple to navigate through as well, with all the elements we expect in the places we expect them to be. Payment methods are good, the selection of games is excellent, with live casino a particular strength, and the bonus looks nice and generous. In fact, if we’re honest, the only real downside was the lack of 34/7 customer service. But, we have to say that Genesis, apart from the customer service issue, is a great looking, great playing, totally secure addition to any casino players list of must check out sites!
Genesis Casino: Opinions & Experiences of Actual Users
Now that you’ve read the review of Genesis casino, you may well want to take us up on our recommendation and try out the site for yourself. We definitely think it’s worth it. But, when you have tried the site, we want to hear from you about your betting experiences at Genesis casino. What did you think of the bonus? It’s generous sure, but how did the wagering requirements work out for you? Did you have the same good experience of customer service as we did? If you played the live casino, what did you think? We want to hear from you about every aspect of your Genesis casino experience, so what are you waiting for? Get in touch today with your views!