PlayFrank Review – Read our Casino Rating in 5 Mins
Last updated & tested: 2019-10-18
There are many online casino sites out there, but our PlayFrank review is going to show you why this brand could be your new favourite gaming site. The brand was launched in 2012 and has already made a big name for itself as a result of its wide range of slots and table games, plus their live casino section isn’t too bad either.
The PlayFrank brand is part of the Malta-based EveryMatrix company, and they offer a casino gaming platform for players in nations such as the UK, Sweden, Norway, Germany and Finland. In terms of what kinds of games you can expect to play, you should see a wide range of classic slots and table games developed from Microgaming, Netent and Evolution Gaming.
Our PlayFrank review will attempt to see how the brand compares to some of the best online casino sites that are out there, and we will try and show you why this brand could offer you something a little different for your online gaming entertainment.
The result of the OpenOdds PlayFrank review
On first impressions, our PlayFrank review has found that this brand more than meet the demands of most 21st century casino gaming fans. Their website was bright, colourful and extremely easy to navigate. In terms of gaming entertainment we were seriously impressed by the vast range of famous slots games and glamorous live table gaming options.
It was good to see that the brand are licensed by both the UK Gambling Commission and the Malta Gaming Authority, plus they have a helpful customer service team that can easily be reached via live chat and email. And with some reliable payment methods available for topping up your account balance, it seems that PlayFrank are doing everything right.
But in order to truly find out whether PlayFrank is safe for your casino gaming needs, we have decided to put the brand through ten strict test categories. These will cover everything from the brand’s betting limits to their welcome bonus deal, and it should hopefully tell you whether you or not you should sign up to this promising gaming site.
Experiences with PlayFrank: Positive findings in our PlayFrank review
- Licensed by UK Gambling Commission
- Welcome bonus worth up to £100
- Massive range of top slots games
- Excellent choice of table gaming options
- Interesting daily challenges feature
PlayFrank: OpenOdds 10 Review Categories Comprehensive Rating Report Concerning This Top Bookmaker
All bookmakers thoroughly tested by the OpenOdds team, must prove themselves in the following 10 review categories, even PlayFrank
01.Bonuses: Get a bonus worth up to £100
Just about all online casino sites will put on a welcome bonus offer for new customers and PlayFrank is no exception. At the moment the site are willing to give you up to £100 in extra gaming funds if you are a new customer to the site. This comes in the form of a 100% deposit bonus, so if you made an initial deposit of £100 you would get an extra £100 on top. And what’s best is that if you claim this offer, then PlayFrank will also give you 50 bonus spins for the Starburst slots game.
So how can you claim this offer? You won’t have to worry about using any PlayFrank bonus codes here, but you will need to make an opening deposit of at least £20 with any payment method except for Skrill or Neteller. From here, PlayFrank will automatically double your initial bonus.
However, there are some important wagering conditions to be aware of. These state that you have to bet the combined value of the bonus and deposit no less than 35 times within seven days otherwise you will lose the bonus. You can do this by making gaming bets of a maximum of £5 at a time on a selection of video slots games and a few classic slots games that are listed in the bonus’ terms and conditions. You get three days to use your bonus spins, and any winnings from your extra spins need to be wagering 40 times before you can get your bonus funds. But if all of this sounds good, then you should also know that PlayFrank are willing to give you a 50% match on your second deposit up to £200. Terms and conditions apply, 18+.
02.Customer Service: Live chat and email support
So what do you do if you need help with anything from signing up to the gaming site or even just want assistance with understanding the terms of their welcome bonus? We would recommend that you contact PlayFrank’s customer service team through the free and convenient live chat service. This can be found at the bottom right of the website and it is a great way to get a quick answer to your queries 24/7.
If you have any more in-depth questions, they you should be glad to know that there is also a dedicated email customer support address. Sadly the brand don’t have a customer support telephone hotline, but we liked the fact that they have provided a detailed FAQ section. This is a great place to find answers to anything regarding bonuses, deposits, withdrawals and online security, and we’d thoroughly recommend that you take a quick look here so as to get a good feel for the basics of this gaming site.
03.Sports Covered: Vast choice of casino gaming options
You won’t be short of gaming entertainment at PlayFrank, as they have delivered a truly massive range of casino games for you to enjoy. Many people will come to PlayFrank for their comprehensive choice of video slots games that feature famous titles like Starburst and Gonzo’s Quest, as well as impressive officially licensed slots like the Game of Thrones and Guns N’ Roses video slots and the Jumanji video slot. Slots fans will also appreciate that there are some great classic slots here too with the likes of Multifruit 81, Double Diamond and Lucky Streak giving you chance to enjoy some retro gaming fun.
Be sure to visit the table games section where you will find all of the classics like European roulette, American roulette, Texas Hold’em, blackjack, Pai Gow poker, pontoon, high limit baccarat and much more. But it’s at the live casino section where things really get exciting. This area is packed full of dozens glamorous table games like Caribbean stud poker, roulette, speed baccarat and blackjack, and the suitably stylish hosts are on hand to guide you through the gameplay.
04.Payment Methods: Plenty of reliable payment options
Like many other casino sites, PlayFrank give you a broad choice of payment options for adding funds and withdrawing money from your account. This means that, depending on the country you are resident in, you should be able to use payment brands like Visa, MasterCard, Skrill, Neteller, Paysafecard or even use Trustly so as to carry out a bank transfer.
PlayFrank won’t charge you any fees for making any deposits or withdrawals. Deposits should be instant unless you make a bank transfer which could take up to seven days. You can make withdrawals from a minimum of £20 at a time, and PlayFrank will only allow you to withdraw up to £10,000 per week, or £25,000 per month. Withdrawal times vary according to the payment method used, but e-wallets tend to produce the faster payouts whilst card and bank transfer withdrawals can take significantly longer.
05.Security: Licensed and secure gaming website
Just like PlayFrank only facilitate the safest payment methods, we were glad to find that the casino gaming site take your online security very seriously. This is shown through the fact that the brand’s website is fully encrypted through the latest SSL technology so that your personal details and deposits will stay safe and secure. In addition to this, PlayFrank state that customer funds are kept in a Bank of Valletta account that is kept completely separate from the company funds.
We all know how we should never use a gaming site that fails to display its relevant licensing. Thankfully, you won’t have that kind of problem at PlayFrank as the brand is fully licensed and regulated by both the Malta Gaming Authority and UK Gambling Commission. This means that you can rest easy in the knowledge that your casino gaming is legal, fair and completely transparent.
06.Betting Odds: Enjoy PlayFrank’s daily challenges
It’s fairly common to see that many casino gaming sites will supplement their regular welcome bonus offer with some kind of VIP programme. Whilst the PlayFrank Spins Track looks like it could be an interesting way to gradually build up your bonuses, we thought that their daily challenges section seemed like it was worthy of a closer look.
By clicking on the Daily Challenges tab, you will see how PlayFrank will give you a different daily task that requires you to pick the challenge and then play the game to fill up the challenge bar. If you manage to do this, then the brand will give you what promises to be a pretty generous reward. However, we should also state that if you manage to complete all of the challenges on a particular day, then PlayFrank will give you an extra reward on top. Just be aware of the fact that standard bonus terms and conditions apply to all of the daily challenges promotions on the PlayFrank site.
07.User-friendliness: Cute and colourful gaming website
Whilst some online casino sites attempt to give their website a glamorous look, PlayFrank have gone the other way and give you a fun and colourful gaming interface. The bright and cheerful graphics certainly help PlayFrank stand out from the pack, but we were glad to find that the brand haven’t let the look of the site override its basic functionality.
Loading up the PlayFrank homepage reveals all of the main gaming highlights, plus there is a handy side bar that outlines all of the games, daily challenges, promotions and there is a handy login tab here too. The footer of the website features all of the important legal information, as well as the useful live chat customer support feature. And don’t forget to use the handy ‘hamburger’ menu on the top left that gives you another way to access anything from the FAQ to the responsible gaming tools.
08.In-play Product: Mobile-friendly site for iOS and Android devices
We have to admit that we were a little disappointed with the fact that PlayFrank haven’t developed a dedicated casino gaming app for Android or iOS devices. Many of the brand’s rivals have managed to create user-friendly online casino apps to give mobile users an easy way to access their casino games, and it seems that PlayFrank are falling behind in this respect.
However, PlayFrank assure us that their website is engineered towards easy use on smartphones and tablets. When we tried loading up the PlayFrank site on our mobile we were impressed with how quickly each page loaded and all of the slots and table games seemed to work fine on our a smartphone browser. So whilst the lack of PlayFrank app might be frustrating for some, it shouldn’t put you off using your smartphone or tablet to access the mobile version of the brand’s gaming site.
09.Other Products: Just casino gaming options
PlayFrank have clearly put down their mission statement as their site focuses purely on slots and table games. This means that if you want to try anything from betting on sports like football to wagering on virtual sports, then you are probably going to have to head elsewhere. Some casino gaming sites give you the option of trying some sports bets via a small sportsbook on their website, but it looks like PlayFrank just give you the basics.
Not that you will be short of gambling entertainment, as beside the standard slots and table games, there’s plenty more unusual gaming options to enjoy. Many gamers have been quick to realise that Dream Catcher is a great way to enjoy TV game show-style gaming fun. And if you really want to keep your gambling sporty, then you should check out PlayFrank’s Football Studio gaming option that can be found in the live casino section.
10.Betting Limits: Can you win big at PlayFrank?
If you want to find out how much you can potentially win at PlayFrank, then you should contact that brand via their live chat customer support option. This is because there is nothing in the brand’s FAQ or terms and conditions regarding anything to do with betting limits. However, we should remind you that you can only withdraw £10,000 per week.
In addition to this, PlayFrank have given you the option of setting your own responsible gambling limits. This allows you to limit your own deposits, give yourself a period of self-exclusion, or even set your own session time limits so that you can your casino gaming fun and under control.
Our Verdict of PlayFrank:Our Verdict of PlayFrank
We found that PlayFrank’s online casino site offer a great way for anybody to play a big variety of slots and table games. The site was easy to use, and whilst there was no PlayFrank betting app, it could easily navigated via a smartphone or tablet. We liked the fact that there was customer service available 24/7 via live chat and email, and the presence of a UK Gambling Commission license also mean that we could make our deposits with plenty of confidence. So if you are in the mood to try an exciting and colourful way to play a wide range of top slots and live casino games, be sure to pick up the PlayFrank welcome bonus and join the fun.
PlayFrank: Opinions & Experiences of Actual Users
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