Video Slots Review – Read our Casino Rating in 5 Mins
Last updated & tested: 2019-11-04
The Video Slots casino proudly labels itself the biggest online casino, promising more than 2,700 of the best video slots, video poker, and table games at its site, technical brilliance, and exceptional customer support. We’re going to investigate those claims when we look at all aspects of the Video Slots online casino in this, our independent Open Odds Video Slots review. We analyse the Video Slots site with 10 different categories and give you our unbiased verdict on just how good we think the site is for your casino gaming.
The Video Slots casino brand has been online providing all the best video slots since 2011, when a group of Swedish casino gamers set up their own site with a mission to provide a great gaming experience, utilising as many different game suppliers as they could find. Since that time they’ve grown and grown the site, and now pride themselves on being a huge casino site, but claim to still embrace the same basis brand values of security, excellence, integrity, clarity, passion, individuality, style, and entertainment that they started the company with. In fact, they’re so confident in their brand, their values, and their commitment to transparency that, should you wish to, they’re willing to give you the tour of their HQ in Malta, the home of European gaming! So, is the Video Slots Casino all that the company promises? Read on for our verdict!
The result of the OpenOdds Video Slots review
The Video Slots review found that this is a site that loves slots and table games, offering a huge range of games, possibly the biggest range available. In addition, the Video Slots site is supremely easy to use, making it easy to do everything and anything you want on the site. Customer service is as wonderful as Video Slots tells us it is, with great response times on live chat. We think it could be your next casino site, so read on for the reasons why!
Experiences with Videoslots: Huge range of all the casino games you could want!
- Huge selection of best video slots, table games, video poker, and more – over 2,700 games!
- 100% welcome deposit bonus worth up to £200 with low wagering requirement, extra £10, plus 11 free spins!
- Exceptional customer service – 24/7 Video Slots live chat, answered in moments!
- Very easy to use main site and mobile enabled site, simple and intuitive.
- Mobile optimised version of the site works well on mobile devices.
Video Slots: OpenOdds 10 Review Categories Comprehensive Rating Report Concerning This Top Bookmaker
All bookmakers thoroughly tested by the OpenOdds team, must prove themselves in the following 10 review categories, even Video Slots!
01.Bonuses:Welcome Offer of 100% deposit bonus worth up to £200 + £10 Cash + 11 Free Spins = Bonus Bonus Bonus!
Video Slots casino has a bonus offer that genuinely seems too good to be true! In fact, we had to double check with their customer service department! There are two parts to the deposit bonus, firstly, a 100% matched deposit bonus up to £200 and, secondly, a £10 free cash bonus. Getting those two deals together is a really fabulous deal. And if that wasn’t enough, whether you’re on the Video Slots mobile casino site optimised for mobile screens or the regular site, the wagering requirements are much more generous than we’d expect!
Bonus #1 – 100% matched first deposit bonus up to £200. Deposit £10, you get £10 in bonus funds, deposit £200, get £200 bonus. 20x wagering requirements apply, so you’d need to wager £4,000, and you have 7 days to do this.
Bonus #2 – £10 extra cash on first deposit. No matter what the deposit, as long as it’s the £10 minimum deposit or above, you get an extra £10. This is bonus cash and needs wagering 25x before you can withdraw any winnings from it.
Two bonuses, all for the first deposit – and with the 20x and 25x wagering requirements, that’s a really great deal. Usually, with casino site bonuses you are expected to make 30x or 40x wagering requirements. Video Slots really does give you a great bonus deal! T&C apply, 18+.
02.Customer Service:Exceptional customer service at Video Slots – just like they claimed!
Video Slots casino promise they offer exceptional customer service on their about us page. And, just as we found with their bonuses, they actually manage to deliver on that claim! When we look at customer service, we always look at four important elements; what types are available? When is it available? Is it free? What are the response times?
Well, when it comes to customer service, our Video Slots review found that they definitely tick every box! They only offer support via contact form or Video Slots live chat, with no option for telephone support. However, with advances in live chat technology, we honestly don’t miss the telephone option at all! The Video Slots live chat and contact form are available 24/7, and completely free. Video Slots promise that they answer the contact form enquiries within 24 hours and with the three tests we sent, they excelled, getting a response to us within a couple of hours each time. As for the Video Slots live chat response time, we asked several questions and found each time we were chatting to a helpful VS representative in less than a minute. Exceptional customer service – just as they promised!
03.Games Covered:Video Slots – more than 2,200 games – something for everyone!
Video slots, jackpot slots, video poker, table games – the video slots online casino has them all. But, in all honesty, just as the name suggests, Video Slots is all about, well, the video slots. There are a couple of thousand of them. And, unlike a lot of sites, the sorting options are pretty powerful. Fancy playing 5 wheel slots? You can set a filter for that. Or maybe you want slots with stacked wilds? There’s a filter for that too!
But, just because Video Slots is primarily about slots, that doesn’t mean there’s nothing else. The Video Slots online casino also has a fine selection of table games; Blackjack, Video Poker, Roulette, Baccarat, Punto Banco, if you can play it on a table, Video Slots has them!
04.Payment Methods:Limited number of payment methods, but Video Slots covers you for the most popular!
Video Slots doesn’t have the very best selection of payment options available, but it certainly covers everything most casino players will need. If you like to use your cards to play, whether you prefer debit or credit cards, you have the choice of Visa, MasterCard, and Maestro. For those of you who prefer using e-wallets, you have the choice of Neteller, Skrill, and ecopayz. Video Slots also take three different prepaid cards; paysafecard, Neosurf, and entropay. You can also use bank transfers and the Siru mobile payment system. Everything at Video Slots is fee free for depositing, except for Siru, which charges a ridiculously high 25% fee. So, we won’t be recommending that anytime soon! As for withdrawals, you are allowed one free withdrawal per day, but any extra withdrawal costs £2.50 per withdrawal.
05.Security:Video Slots – safe and secure, licensed and regulated – it’s a trustworthy site.
This is the one category where anything less than perfect simply won’t do. When it comes to security and looking after your personal information and your financial details, anything less than completely safe, completely secure, and totally trustworthy just isn’t good enough. As part of the Video Slots review, we took a look at the security, licensing and regulations in place at Video Slots casino and found that they were completely trustworthy and absolutely secure. The website and the Video Slots mobile casino pages are all securely encrypted using the TLS/SSL protocol of HTTPS webpages, ensuring that your details and finances are all held safely. In addition, Video Slots is licensed and regulated by three trusted licensing and regulatory bodies; the Malta Gaming Authority (MGA), Government of Curacao, and the United Kingdom Gambling Commission (UKGC), who all operate strict regulation and enforcement to make certain that online casinos, bookmakers, and betting sites always operate fairly and securely.
06.VIP Scheme:Everyone’s a VIP at Video Slots!
Video Slots sets out it stall as a fabulous video slots site, with a mission statement talking about games for everyone. So, it’s not a surprise to find that Video Slots doesn’t offer any VIP membership at all. And, to be honest, it’s not something the vast majority of us will be concerned about in the slightest. After all, the majority of the players out there will be far from the high roller betting levels that are necessary to get access to these VIP sections of the casino site. So, no VIP site, not that much of a problem.
07.User-friendliness:Video Slots looks great, plays great, a perfect casino design.
From the moment you open up the Video Slots casino site, from that first Video Slots login page through to playing all of those fabulous games, you’ll find Video Slots is a perfectly designed site. This isn’t one of those terrible sites with all that surface flashiness, the sort with all the bells and whistles but that proves practically impossible to find your way around once you’re past the landing page. Video Slots is that best of all casino sites, one that looks really attractive but has all the essential things exactly where you want them to be. Simple, easy to use, completely user-friendly, yet another thing that we loved in this Video Slots review. One thing we should mention, that seems very strange for a site that does so much right is that Video Slots doesn’t (yet) have a mobile app, not for Apple or for Android. It’s unfortunate, although their website is optimised for the mobile experience on your mobile device.
08.Live Casino Product:Video Slots offers plenty of immersive live casino options for all your gaming needs.
You’d expect a casino site that does everything really well with its video slots and table games to deliver a great Live Casino experience as well, but sadly, Video Slots sells you short when it comes to a great immersive experience with its Live Casino offerings. When you enter the Live Casino section, you’re presented with thumbnails of all the games available, all clearly showing the betting limits available, something we wish we’d be able to see on slots and table game thumbnails as well. The Live Casino graphics are very good, with the full high definition video we’ve come to expect now from the casino game providers. But, compared to other sites we’ve seen, there simply isn’t the range of game variations we’re used to seeing. There’s just six Blackjack options and five Roulette options. No Baccarat, no Poker, nothing extra. A shame that Video Slots hasn’t delivered the goods here. When you’re on the mobile website version of the site, you don’t even get that limited Live Casino experience, but hopefully that will change, maybe with a Video Slots app?
09.Other Products:Very few extras from this casino specialist.
Video Slots is a casino site that does a fabulous job of delivering a huge number of video slots and table games. It’s a specialist site that delivers its speciality incredibly well. To be honest, when you’re looking for a great casino site, all you really want is that great selection of video slots, a fine selection of various table games, and a live casino experience. There’s not really the need for extras, although if you look, you’ll be able to find a few scratch cards, a few Keno games, Craps, and a couple of Bingo games. So, not that much when it comes to other products, but when you’ve got over 2,700 slots and table games, are you really looking for a scratch card?
10.Betting Limits:Massive number of games means a massive range of betting limits at Video Slots!
When you’re playing at a sports betting site, you’ll easily find maximum and minimum betting limits. But, with casino sites, including Video Slots, there are so many games, and they all have their own minimums and maximums. The problem is that few sites, and, unfortunately, Video Slots isn’t one of them, make it easy to see the minimums and maximum bets for each game. You need to find a game and then open it up to find out the betting limits. Something that, hopefully, will change in future.
Our Verdict of Videoslots:Our Verdict of Video Slots
If you’re looking for a casino site that does pretty much everything right, from the Video Slots login onwards, then it’s well worth opening up the Video Slots site. With a huge 2,700+ games available, with perhaps one of the biggest selections of video slots available anywhere at the moment, plus a great selection of table games, Video Slots really delivers on variety. Customer service is exceptional, with 24/7 availability and a really fast response, whilst the security is as strong as we’d expect and there is a reasonable range of payment options. Add in what promises to be a great bonus package, and we really think Video Slots could be the next casino site for you!
Video Slots: Opinions & Experiences of Actual Users
You’ve read our verdict, now we want to hear from you about your betting experiences at Video Slots. What did you think of the bonus? Did you think customer service was as great as we found? We want to hear from you about every aspect of your Video Slots experience, so what are you waiting for? Get in touch today with your views!