Matchbook Review 2019 – Our rating and experience with Matchbook sports UK

Last updated & tested: 2019-11-05

Our review of:Matchbook
Reviewed by:
80/100
Go to Bookmaker

The online bookmaker Matchbook has been active since 2005. When they set up shop they were one of the first betting exchanges out there. A betting exchange is an alternative to the more traditional fixed odds bookmakers, allowing users to set their own odds and bet against each other, peer to peer. You choose whether you wish to back or lay a particular bet, and agree the odds. Whereas traditional bookmakers make money from the bets that are lost on their sites, the exchanges act as a platform and charge commission on the transactions taking place.

One of the biggest advantages that they have going for them today is their low commission when compared to the competition. They charge commission that averages around 1.5%, whereas for the rest of the industry the average is 5%. Lower commission gives you a greater chance of making money at Matchbook over the long term and you can also use the Matchbook bonus to get some commission-free betting.

Matchbook is based in Alderney and is licensed to operate in the UK by the UK Gambling Commission.

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The result of the OpenOdds Matchbook review

There are several different things that make Matchbook worth a try. They have a good Matchbook bonus that offers £10 in bonus money. This isn’t a large bonus offer, but compares favourably to other exchange betting offers. Another advantage is the large library of sports to bet on, and an impressive array of betting markets. Finally, while the user interface is nothing special it does its job well, allowing you place bets in a straightforward manner.

On the other hand, Matchbook does have some improvements to make in order to compete with the top bookmakers in the industry. A live streaming feature would allow users to be immersed in the action. Also the variety of deposit options could be expanded to give a higher degree of flexibility. This would improve the overall Matchbook rating.

Overall the OpenOdds team feels that the Matchbook rating should be 82 out of 100, which is competitive, but not the highest score possible when you look at the best online bookmakers. We recommend giving Matchbook a try to see what the experience is like for yourself.

Experiences with Matchbook: The Bespoke Bookie


  • Customer service via phone, e-mail and live chat.
  • £10 losing bet refund bonus offer for new customers.
  • Large variety of betting markets.
  • Simple and efficient website.
  • Low commissions on the exchange.
Visit Matchbook and open account now

Matchbook: OpenOdds detailed rating report regarding this top bookmaker

In this section of the Matchbook review we will be taking a look at 10 different categories regarding what the bookmaker has to offer. Every single bookie examined by OpenOdds will be reviewed using these categories. Here is the list of the 10 categories:

01.Bonuses:What kind of Matchbook bonus is on offer?

Matchbook's Bonus Program8/10 points


  • £10 losing bet refund
  • Only applies to new customers’ first sports bets
  • Deposits made with Neteller, Skrill and Paysafecard won’t qualify
  • No restrictions of odds wagered on
  • No Matchbook bonus code necessary
Visit Matchbook

The nature of the Matchbook bonus offer allows you to get a refund if your first sports bet at the site loses. This means that you can place a bet and get a refund of up to £10 if luck doesn’t go your way. You get seven days to place your first bet.

This offer is only available when you deposit using a debit/credit card and bets can be made on any sporting event. As such, it means that deposits made with Skrill, Neteller and Paysafecard won’t qualify for this deal. This is a great offer when you consider the fact that you get your refund in cash, rather than any extra bet tokens that are subject to nasty wagering conditions. So whilst you can always enjoy using betting strategies for risky bets, with the Matchbook bonus, it means that you can afford to test your luck. Terms and conditions apply, 18+.

02.Customer services:use phone call, e-mail or live chat

Matchbook's Customer Services9/10 points


  • 24/7 support
  • Live chat, telephone and e-mail support
  • Response time of ~15 seconds
  • Telephone and e-mail ideal for more in-depth questions
Visit Matchbook

How do you make a Matchbook deposit? Is Matchbook safe? Questions such as these can easily be answered by the customer service team at Matchbook. To give them a call use 203 627 0646, and you’ll be greeted by a professional customer service agent.

There is also live chat and e-mail that can be used as forms of communication. The e-mail is [email protected] and the typical response time is four hours, whereas the response time for live chat is around 15 seconds. There’s also a helpful ‘Getting started’ section to be found in the footer of the site, offering links to articles on various topics. Other Matchbook reviews have also commented on the high quality of the customer service department.

03.Sports covered:What variety of Matchbook sports are there?

Matchbook's Sports Coverage8/10 points


  • Plenty of sports on offer
  • Numerous niche sports
  • Some not available elsewhere
  • Focus on football
  • Number of markets is comprehensive
Visit Matchbook

At Matchbook you’ll find some niche sports to bet on that other bookies might not have in their lineup. Some of the sports you can bet on are NRL, AFL, MLB, NBA, NHL and MMA. Also there is a great range of football betting options, particularly for those interested in the Premier League, and the other English divisions.

The number of markets on offer is comprehensive. You can bet on the first goal scorer, number of corners and other small details of the events. You can be quite creative with your betting strategy when there are so many betting markets to choose from. Also, the whole idea of a betting exchange may be new to you, in which case you’ll enjoy getting to grips with a whole new way of playing.

04.Payment methods:more options could be added

Matchbook's Payment Methods7/10 points


  • Debit and credit cards accepted
  • Visa and MasterCard – no withdrawals to MasterCard
  • Waiting time for withdrawals can be three to five days
  • No fees
Visit Matchbook

At Matchbook you can deposit money using your debit card, credit card, direct bank transfer, paysafecard, Neteller and Skrill. These options are somewhat limited for those of you who use different e-wallets, but if you regularly use one of these methods then it is not going to be a problem. The one option that we would love to see added is PayPal. Matchbook don’t process withdrawals to Mastercard.

The withdrawal time is around three to five business days, which is around the average for the industry. Matchbook state that they will usually absorb any transaction fees themselves, however this will depend on your Matchbook ‘payment rating’. This is calculated taking into account your deposits and activity on your account. For the full equation and how this policy works, check out the terms and conditions on the Matchbook site. The security of the payment methods is top-notch as encryption protocols are utilised to the max. You can set your own deposit limits at Matchbook, to ensure you keep your gaming at a healthy level. Matchbook also have a policy whereby accounts that have been inactive for 24 months will see their funds donated to charity.

05.Security:Is Matchbook safe?

How safe is Matchbook?9/10 points


  • SSL encryption
  • Personal details are safeguarded
  • Licensed by Alderney Gambling Control Commission
  • Also licensed by UKGC
Visit Matchbook

Security is crucial when you’re gambling online. You want to keep your money and personal information safe. At Matchbook you won’t have to worry as the SSL encryption technology they make use of is there to safeguard your personal details so that they don’t fall into unwanted hands. Matchbook are based in Alderney and are licensed by the Alderney Gambling Control Commission, and hold a license from the UK Gambling Commission for UK customers. You can find full information on how they use your personal details under the Privacy Policy section of their site. We like how simple they have made it to find this information, and the transparency of the policy.

In addition to protecting your money, Matchbook also has a commitment to responsible gambling and has links to GamCare, Gamblers Anonymous and Gambling Therapy for anyone who feels that their play is out of control. They also work hard to ensure that they verify the age of users, to protect against underage gambling.

06.Betting odds:flexible betting options and low commissions

How good are Matchbook's odds?9/10 points


  • Flexible betting
  • Setup is completely different to traditional betting
  • Commission is only 1.5%
  • Industry low rate
Visit Matchbook

At Matchbook the setup is a little different than at most other bookmakers. You can play the role of the player or the house by placing a lay bet, or backing the team/player. This provides an added element of flexibility to your betting.

Furthermore, the commission at Matchbook is an incredibly low 1.5%, whereas industry leader Betfair charges 5%. The lower than average commission rate means that the chances of you making money at Matchbook are increased. The commission charged depends on where you are, and whether you are backing or laying a bet. Customers in the UK will be charged 1.7% for bets accepted, and 0.85% commission for offers posted and then matched by another customer. For users from Ireland the same rates apply.

07.User-friendliness:gets the job done

How easy is Matchbook to use?8/10 points


  • Quality interface
  • Black and white theme
  • Looks clean and professional
  • Nothing revolutionary but does the job
Visit Matchbook

You won’t be disappointed by the quality of the interface at Matchbook. The theme is a black and white one, giving a clean and professional look. On the left hand side you’ll find the various sports that Matchbook covers, shown by an icon rather than text. We like this touch as it makes navigation intuitive. In the centre of the page the information about the bets is included such as the odds and date of the event. On the right hand side you’ll find the betting slip where all the info on your bets is organised.

Overall, the design of Matchbook is nothing revolutionary, but it gets the job done well and we appreciate that the focus is kept on the bets. Some sites devote their homepages to advertising and promotions, which can be overwhelming and unhelpful.

08.In-play product:no live streaming available

Matchbook's Live Betting Service6/10 points


  • In-play option offered
  • No live streaming
  • Bet on numerous sports as the action unfolds
  • Room for improvement
Visit Matchbook

Having the option of placing bets while the match is unfolding is quite a lot of fun. Live betting is available at Matchbook, but you might be disappointed to hear that there is no live streaming on offer. If you don’t have another means of watching the action this can be pretty frustrating because it’s difficult to judge what bets to make. If being limited to a box score isn’t for you then make sure you check out other bookies, who offer more options.

09.Other products:good range at the Matchbook Casino

What else does Matchbook have to offer?8/10 points


  • Casino option offered
  • Plenty of table games
  • Video poker is also available
  • Live casino
Visit Matchbook

If you get bored of sports then navigate to the left hand menu where Matchbook offers a casino option. This comes with a nice bonus offer: deposit £25 and get 40 bonus spins.

In the Matchbook casino you can find a good variety of classic casino options, including slots, baccarat, poker, roulette and blackjack. There’s also Video poker and a live casino where you can play games with a real dealer. There’s sure to be something that catches your eye if you’re looking to take a break from the exchange – you should also take a look at the jackpots section, where you can win big on specific bets.

10.Betting limits:no wagering limits

Matchbook's Betting Limits10/10 points


  • No wagering limit caps
  • Difficulty getting large matched bets
  • Peer against peer betting system
  • Endorses responsible gambling
Visit Matchbook

At Matchbook you aren’t betting against the house and as a result you will not be capped by a wagering limit. For high rolling punters this will be very much appreciated. The only drawback is that you have to get a match for your bet. Getting a matched bet is not hard at a low level, but when you delve into four and five figure bets it becomes harder. However, for large betting markets such as the Premier League and Champions League matches you shouldn’t have a problem.

Our Verdict of Matchbook:Great betting exchange

Our review of:Matchbook
Reviewed by:
80/100
Go to Bookmaker

One of the advantages of this bookmaker is the large number of sporting events on offer. The welcome bonus that gives you £10 in bonuses is a great incentive to keep you playing at the site in that first period. The final and possibly most important advantage we’ll mention is the low 1.5% commission they charge. On the negative side there is no live streaming available when placing live bets, leaving you a little in the dark if you don’t have another way of watching the action. Also there is a lack of deposit options, and internet favourite PayPal doesn’t make the cut. Overall, our OpenOdds Matchbook reviews feel that Matchbook is worth making a deposit at. At the very least it gives you a chance to gain £10 in risk-free bonus money. After you have acquired the bonus you might find something special about this bookmaker that makes you want to stay around for the long haul. Go to Matchbook and open your account

Matchbook: Opinions & Experiences of REAL users

feedbackDid you have a chance to give Matchbook a try? Maybe what you read in our Matchbook review doesn’t match up with your own experiences? Whatever the case might be we would like to hear your own personal experiences of sports betting at Matchbook. The OpenOdds community will be grateful for your inside information and Matchbook sportsbook review.

UK's Top 50 Bookmakers December 2019
Bookmaker
Our
Test
Result
Bonus Amount
Website
1
9.9
/ 10
Up to£100
Up to £100 Bethard bonus
Bonus
Bethard T&Cs apply, 18+
2
9.8
/ 10
Up to£25
Up to £25 Novibet bonus
Bonus
Novibet T&Cs apply, 18+
3
9.7
/ 10
Up to£30
£30 Welcome Bonus
Bonus
4
9.6
/ 10
Up to£30
Up to £30 Betway bonus
Bonus
5
9.4
/ 10
Up to£30
Up to £30 Coral bonus
Bonus
18+. UK+IRE only. Paypal & some deposit & bet types excl. Min first bet £10 a odds 1/2 or more. Tote and Pool excluded. Must be placed within 14 days of account reg. £30 credited as 3 x £10 free bets. Not valid with CashOut. Free bet valid for 7 days. Free bet stake not returned. 18+ T&Cs Apply."
6
9.2
/ 10
Up to£30
Up to £30 William Hill bonus
Bonus
William Hill T&Cs apply, 18+
7
9.1
/ 10
Up to£200
Up to £200 TonyBet bonus
Bonus
TonyBet T&Cs apply, 18+
8
9
/ 10
Up to£30
Up to £30 Unibet bonus
Bonus
9
8.9
/ 10
Up to£100
Up to £100 Mr Green bonus
Bonus
Mr. Green T&Cs apply, 18+
10
8.8
/ 10
Up to£50
Up to €50 Bwin bonus
Bonus
11
8.7
/ 10
Up to£100
in bet credits
Bonus
New Customers only. Up to £100 in Bet Credits. Sign up, deposit £5 or more to your account and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply.
12
8.6
/ 10
Up to£30
Up to £30 888sport bonus
Bonus
13
8.5
/ 10
Up to£150
Up to €150 SportingBet bonus
Bonus
Sportingbet T&Cs apply, 18+
14
8.4
/ 10
Up to£50
Up to £50 MansionBet bonus
Bonus
Mansion Bet T&Cs apply, 18+
15
8.3
/ 10
Up to£100
Up to £100 10Bet bonus
Bonus
16
8.2
/ 10
Up to£10
Up to £10 Grosvenor bonus
Bonus
Grosvenor T&Cs apply, 18+
17
8
/ 10
Up to£30
Up to £30 Paddy Power bonus
Bonus
PaddyPower T&Cs apply, 18+
18
8
/ 10
Up to£20
Up to £20 BetStars bonus
Bonus
BetStars T&Cs apply, 18+
19
8
/ 10
Up to£50
Up to £50 NetBet bonus
Bonus
20
8
/ 10
Up to£0
Bonus
21
8
/ 10
Up to£0
Up to £100 LeoVegas bonus
Bonus
LeoVegas T&Cs apply, 18+
18+ New customers only. £10 min deposit activates 1x 100% in-play profit boost. Max stake £10. Max extra winnings £100. Valid for 30 days. Skrill/Neteller deposits do not qualify. T&Cs apply www.begambleaware.org
22
8
/ 10
Up to£0
Up to £0 Pinnacle Sports bonus
Bonus
Pinnacle Sports T&Cs apply, 18+
23
8
/ 10
Up to£0
Bet £10, Get £10 Free Bet
Bonus
24
8
/ 10
Up to£200
Up to £200 Winner bonus
Bonus
25
8
/ 10
Up to£100
Up to 100% Tipico bonus
Bonus
26
8
/ 10
Up to£0
Up to £25 BoyleSports bonus
Bonus
Boylesports T&Cs apply, 18+
27
8
/ 10
Up to£0
Up to £50 Matchbook bonus
Bonus
Matchbook T&Cs apply, 18+
28
8
/ 10
Up to£0
Up to £30 Betfred bonus
Bonus
betfred T&Cs apply, 18+
29
7.8
/ 10
Up to£0
Up to £50 Energybet bonus
Bonus
Energybet T&Cs apply, 18+
30
7.8
/ 10
Up to£0
Up to £20 MarathonBet bonus
Bonus
MarathonBet T&Cs apply, 18+
31
7.8
/ 10
Up to£0
Up to €100 BetRally bonus
Bonus
Betrally T&Cs apply, 18+
32
7.8
/ 10
Up to£0
Up to £100 bonus
Bonus
33
7.7
/ 10
Up to£0
Up to 100% Expekt bonus
Bonus
34
7.7
/ 10
Up to£0
Up to £10 BetRegal bonus
Bonus
BetRegal T&Cs apply, 18+
35
7.7
/ 10
Up to£10
100% up to £10 bonus
Bonus
Nordic Bet T&Cs apply, 18+
36
7.6
/ 10
Up to£0
Up to £500 BruceBetting bonus
Bonus
BruceBetting T&Cs apply, 18+
37
7.6
/ 10
Up to£0
Up to €100 TipBet bonus
Bonus
38
7.5
/ 10
Up to£20
Up to £20 BetBull bonus
Bonus
Betbull T&Cs apply, 18+
39
7.5
/ 10
Up to£0
Up to £35 12Bet bonus
Bonus
40
7.5
/ 10
Up to£0
Up to £10 Smarkets bonus
Bonus
Smarkets T&Cs apply, 18+
41
7.4
/ 10
Up to£0
Up to £200 Titanbet bonus
Bonus
Titanbet T&Cs apply, 18+
42
7.4
/ 10
Up to£30
Up to £30 bet insurance
Bonus
Genting Bet T&Cs apply, 18+
£30 First Bet Insurance: New customers only. Qualifying period ends 23:59 GMT on 31/12/19. A qualifying bet is a losing first settled real money single bet of at least £/€10 or more (at odds of evens (2.0) or greater (or a multiple where each selection is at odds of 2/5 (1.4) or more. Only losing win single part of an E/W bet will qualify. Free bet equal to your qualifying stake(Max £/€30) will be credited within 24 hours of qualifying bet settling and must be used within 14 days. Free bet stake not included in returns. Terms and conditions apply, 18+.
43
7.3
/ 10
Up to£20
Up to £20 Royal Panda bonus
Bonus
Royal Panda T&Cs apply, 18+
44
7.3
/ 10
Up to£0
Up to €10 JetBull bonus
Bonus
Jetbull T&Cs apply, 18+
45
7.2
/ 10
Up to£30
Up to £30 BetVictor bonus
Bonus
BetVictor T&Cs apply, 18+
46
7.2
/ 10
Up to£10
Up to £10 YouWin bonus
Bonus
47
7.2
/ 10
Up to£0
Up to £100 Betfair bonus
Bonus
betfair T&Cs apply, 18+
48
7.1
/ 10
Up to£100
Up to £100 Rizk bonus
Bonus
49
7.1
/ 10
Up to£0
Up to £25 Vernons bonus
Bonus
Vernons Sports T&Cs apply, 18+
50
7.1
/ 10
Up to£0
Up to £50 RaceBets bonus
Bonus
RaceBets T&Cs apply, 18+

 

Author

Too many good offers?