Vegas Hero Review – Read our Bookmaker Rating in 5 Mins
Last updated & tested: 2019-11-27
Welcome to your Vegas Hero review where we will put this popular new casino gaming site through a rigorous test so that you can form your own opinions about whether or not you should sign up to their services.
The result of the OpenOdds Vegas Hero review
By clicking on the About Us section of the Malta-based gaming site you are greeted with plenty of waffle about how ‘Vegas Hero has the power to transform your thoughts into physical reality’, but on closer inspection our Vegas Hero review found that this is a pretty good place to enjoy anything from simple slots games to immersive live table games like roulette and blackjack. So let’s carry out an in-depth Vegas Hero test to see how the brand sits in our online casino comparison.
Experiences with Vegas Hero: Positive findings in our Vegas Hero review
- Fully licensed and regulated
- Strong promotional offers
- Over 1300 casino games
- Intuitive and stylish website design
- Cool VIP programme
Vegas Hero: OpenOdds 10 Review Categories Comprehensive Rating Report Concerning This Top Bookmaker
All bookmakers thoroughly tested by the OpenOdds team, must prove themselves in the following 10 review categories, even Vegas Hero!
01.Bonuses: Matched bonus deals up to $1000
The first thing that we noticed in our Vegas Hero review was the fact that the brand have put on a welcome bonus offer that they call a Welcome Power Pack. You won’t need a Vegas Hero bonus code to get the first part of this deal, and instead you can get this sign up offer just by being a new customer who registers a new account with the brand and makes a qualifying deposit.
So what is the mysterious Welcome Power Pack offer? Our Vegas Hero review found that it’s essentially a matched deposit deal that is staggered over four distinct sections. The first part gives you a 100% match on your first deposit up to $200 plus you get an extra 50 spins for the Dazzle Me, Neon Staxx, Stickers, Glow or Sparks slots games. The second part gives you a 50% deposit match up to $200, whilst the third and fourth parts of the welcome bonus provide 25% matches up to $300 each.
You can claim the first deposit bonus by making a simple $10 deposit with any payment method except for Neteller and Skrill. If you do this you will get your 100% deposit match along with ten extra spins each day for five consecutive days. The extra spins are valid for just 24 hours. The second, third and fourth deposit bonuses require you to enter the WHER02, WHER03 and WHER04 bonus codes as you make qualifying deposits of $10 or more.
In order to carry out a thorough casino bonus comparison in our Vegas Hero review, we need to take a look at the bonus’ wagering conditions. These state that you need to bet the amount of your bonus no less than 40 times before you can withdraw any winnings and you get just 14 days to fulfil these wagering requirements. To meet these wagering requirements, you can wager on slots games that contribute between 100% and 75%, whilst table games contribute 10% and blackjack games contribute just 5%. Terms and conditions apply, 18+.
02.Customer Service: Live chat, email and telephone help options
If you need to do anything from get advice setting up your account to making your first withdrawal, then Vegas Hero have put on plenty of ways for you to get in touch with one of their customer service representatives. The brand have a specialist customer support email address, plus they also have a dedicated telephone hotline, although this looks to be a Malta-based telephone number so it could cause you to run up some fairly large phone bills.
The best way to reach a Vegas Hero customer service representative is probably to use the free live chat feature. Whilst we couldn’t find any information about when the live chat was available, it was easy to find by clicking on the question mark logo at the top right of the brand’s homepage. This is also the place where you can find plenty of other helpful information such as gaming rules, payments, password help and that all-important FAQ.
The FAQ is a great place to check out if you are just getting started on Vegas Hero. This allows you to enter your question or click on handy tabs relating to common customer queries such as registration, security, deposits, withdrawals, bonuses and technical issues. So whilst the Vegas Hero site might look like it’s for experienced gamers, it’s clear that the brand are willing to provide plenty of help for all levels of casino gaming fan.
03.Games Covered: All of the glamorous Vegas casino games you’ll ever need
We couldn’t formulate a watertight Vegas Hero rating without taking an in-depth look at their selection of casino games. And our Vegas Hero test found that this site is packed full of all of the glitzy and glamorous casino games that you would expect from such a Vegas-themed site. So don’t expect to see too many bingo and scratchcard games here, as our Vegas Hero test discovered that this brand is all about games like slots, roulette and blackjack.
Most positive Vegas Hero opinions are probably derived from the fact that you can instantly gain access to well over 1300 casino games without even needing a download. Our Vegas Hero test found that if you click on the games link at the top right of the homepage, then you will see how the brand split up their gaming highlights into categories of live casino, new games, hottest games, video slots, table games, jackpots, roulette, classic slots, online slots and video poker.
The video slots titles feature classics like Starburst and Gonzo’s Quest, plus there are plenty more top titles developed by awesome gaming brands like Play N’Go, Microgaming, NetEnt and NYX Interactive. The live casino section is well worth paying attention to as you’ll get full access to titles like Three Card Poker, Blackjack High Roller Standard Pro, Texas Hold’em Ultimate, Lightning Roulette, as well as lesser seen options like Dragon Tiger Live and Football Studio Live. And with a very good selection of video poker games like All American Double Up and table games like High Limit Baccarat, then it’s clear that Vegas Hero have got your gaming needs covered.
04.Payment Methods: Plenty of trustworthy options
Like many other casino gaming sites, Vegas Hero give you a broad range of options for adding funds to your account. This means that you can pick and choose from credit and debit cards like Visa, MasterCard and Maestro, e-wallets such as Skrill, EcoPayz and Neteller, or even use prepaid cards such as Paysafecard and Entropay to make deposits and withdrawals.
You won’t suffer any transaction fees for using any of these payment methods at Vegas Hero, and the brand state that all transactions will be instant. Vegas Hero allow you to withdraw anything between $10 and $5000 at a time with most payment methods, although this limit is capped at $1000 for Ecopayz and $300 for Paysafecard.
Vegas Hero also give you the option of using a bank transfer to add funds to your account, although you have to use Trustly to do this, and the money could take between three and five days to process. In addition to this, Vegas Hero also facilitate a broad range of currencies such as US dollars, euros, British pounds and most Scandinavian currencies. Whilst some gamers would have liked to have seen a few more payment methods like PayPal or even Bitcoin included, we think that there is more than enough here for most casino fans.
05.Security: Fully licensed and regulated gaming site
We were glad to find that Vegas Hero have valid licenses from some of the most authoritative gambling bodies in the world. As well as the trustworthy license from the UK Gambling Commission, the brand are also licensed by the Malta Gaming Authority and the Government of Curacao. This means that Vegas Hero are duty bound to give you a fair, safe and completely transparent casino gaming experience.
If you are worried about how Vegas Hero handle your personal details and deposits, then you can take comfort in the fact that the brand state that all of your communication with the site is protected by industry standard encryption technology. This means that the SSL connection will protect your details when data is exchanged, and the brand’s PCI compliant payment methods will mean that you won’t have to worry about how the brand are handling your finances.
In addition to this, all of the site’s casino games are RNG certified to ensure that they are fair, and with IBAS and GambleAware on hand to help any betting disputes and give you the tools to enjoy safe and responsible gambling, you should have a secure and enjoyable time at this exciting new casino gaming site.
06.Betting Odds: Get your superior hero advantages
If you sign up to the Vegas Hero VIP program, then you will be first in line to access some seriously impressive benefits. These range from having a dedicated account manager to being given the chance to enter the monthly VIP prize draw.
Alongside some handy features like a personal withdrawal service, it looks like Vegas Hero have upped their game to include plenty of benefits that you won’t find at other casino gaming sites. These include personalised birthday presents, holiday packages and you can even gain access to flights to Las Vegas to gain first-hand experience of casino gaming in the heart of Sin City.
Unfortunately we couldn’t find any direct information about what you need to do to access this VIP service. But it looks like you can simply sign up to the site and then you should be able to gradually build up your gaming prowess to gain admittance to their VIP program. So if the idea of exclusive bonuses and exclusive VIP events sounds good to you, be sure to contact the brand through their customer service team to find out more about this attractive proposition.
07.User-friendliness: Stylish and user-friendly website
As soon as you load up the Vegas Hero website you are greeted with a suitably slick homepage that shows sharply suited gentlemen in front of the Las Vegas skyline. In addition to this, there is plenty of hype about how this website stands as a ‘pillar of hope for seasoned and new players alike’. So was this grand proclamation echoed in our Vegas Hero test?
Thankfully we had to deliver a high Vegas Hero rating for their well-designed site that made it very simple to do anything from checking out the promotions, browsing the games, selecting payment methods and even signing up for the VIP service. Opinions might vary about how successfully the brand deliver their Vegas-styled image of smooth and stylish online gambling, but we found that we have to award them a high Vegas Hero rating for usability.
Important tasks like accessing your account and finding the gaming rules and using live chat can be done by clicking on the question mark logo at the top right of the homepage. And with even a handy clock at the bottom right of the website keeping you aware of how long you’ve been playing their casino games, we have to admit that there will be many favourable Vegas Hero opinions regarding the site’s intuitive design.
08.In-play Product: No betting app but mobile friendly site
There are plenty of gaming fans out there who like to play slots and table games on the go through a specialist gaming app, but our review found that it looks like Vegas Hero have yet to give us a dedicated app. Whilst this might disappoint some gamers, we found that the site is well-designed and should be easily accessed via a smartphone, tablet or tablet.
During our test we spent some time doing important tasks like adding funds to our account and playing the casino games from the small screen of a smartphone. We discovered that there weren’t an irritating glitches and that the site was able to load speedily and we could enjoy an uninterrupted service from the convenience of a mobile device.
Obviously this means that you will have to use the browser on your smartphone or tablet which might not be ideal, but it actually proved to be relatively simple and we think that there won’t be too many gamers who will have a problem with this. In fact, the way that you don’t have to download any software to access the Vegas Hero games could prove to be an asset as it means that you can just get straight into the casino gaming action.
09.Other Products: Purely Vegas casino games here
We’ve seen many casino gaming sites that include a small sportsbook on the side. But we found that Vegas Hero like to keep their gambling entertainments stripped back so that they can focus on giving you the best selection of traditional casino games around.
This might be a little disappointing for some gambling fans, as we all know how gamers like to try the occasional sports bet and vice versa. But it could actually be a pretty shrewd move as it’s clear that Vegas Hero are keen to show that they are serious about their Vegas style games and it’s a niche market that they are doing well to cater to.
So don’t expect to find any football or horse racing bets here, and you’ll have to look elsewhere for things like bingo games and scratchcards. But if you are in the mood for an endless selection of slots and table games, you should give Vegas Hero a try.
10.Betting Limits: How much can you win at Vegas Hero?
Most casino gaming sites will give you a clear picture of how much you can win with their games, but we failed to find any relevant information in the brand’s terms and conditions about any betting limits. However, we did discover that Vegas Hero only allow you to withdraw a maximum of $5,500 per week and $22,000 per month which should give you a good idea of what kind of betting limits the site is dealing with.
Thankfully Vegas Hero are a little more transparent when it comes to their payout margins. This is because they have handily provided a game payout table that clearly indicates how lucky you will need to be to win on any of their casino games. From the Fruit Blast video slots game that has a RTP of 92.25% to the Spanish 21 Blackjack Gold title that has a staggering RTP of 99.51%, it’s only by taking a look at this table that you are going to know how likely you are to win.
We hope that Vegas Hero will give us more information about their betting limits in the future, but if you feel like you would like to set yourself some betting limits, then the gaming site will give you the tools to do so. This means that you can simply register with GamStop and you will get plenty of advice about how you can set self-exclusion controls for yourself. By giving yourself a decent cooling off period, you should be able to regain control of your gambling and make sure that you only play with money that you don’t mind losing. After all, casino gaming is meant to be about pure entertainment and not being a way to make money.
Our Verdict of Vegas Hero:Our Verdict of Vegas Hero
Throughout the course of our review we were constantly impressed by how Vegas Hero had managed to give us an effortless way to enjoy some of the best casino games around. With well over 1000 slots and table games on offer, we are fairly certain that this site has something for all tastes. We liked the fact that Vegas Hero included casino gaming titles from widely respected brands like NetEnt and Microgaming and the fact that they have even included a handy game payout table should also help you understand which games have the biggest potential of letting you win big.
But the brand also have paid attention to important safety issues and you can take comfort in the fact that this fully licensed site has more than adequate customer service support and that they only facilitate the safest payment methods. In fact the whole feel of the site felt very professional and streamlined, and it could easily be accessed and enjoyed from anything from a desktop computer to a smartphone mobile device.
Despite this, we have to mention that there were few negative points found during our Vegas Hero review that we can’t overlook. Whilst the lack of sports betting options and bingo games shouldn’t disappoint too many people, we would have liked to have seen more information about the brand’s betting limits and there would be many mobile gamers keen to see a dedicated Vegas Hero gaming app being developed.
However, on the whole, Vegas Hero have proven to a great new addition to the casino gaming realm. With a seemingly endless supply of video slots, table games and live casino options, we are fairly sure that we will see a lot more from this promising brand in the future. And with an excellent VIP service and a seriously generous welcome bonus package, we think that there will be many people who will be keen to see what Vegas Hero are all about.
Vegas Hero: Opinions & Experiences of Actual Users
Have you had a go on the Vegas Hero site? If so, be sure to let us know what you thought about their gaming services so that everyone can see what this exciting new brand have to offer.